New Patient Registration

Please read the details below carefully to understand our qualification criteria and policies for accepting new patient registrations. It is sometimes necessary to close the register when patient numbers reach a maximum.

Please call into the surgery to ask for a registration pack.

ALL new patients are required to attend a "new-patient" clinic with the practice nurse/health visitor before registration is confirmed.

New Patients

We would normally accept, as new patients, individuals who:

• Have moved into the practice area or have moved within the practice area and find that we are then closer to their new address.
• Are partners/family members of existing patients living in the same household.

Temporary Residents

Friends or family from outside the area, visiting or staying with you, who become unwell can be seen for emergency treatment.

The Practice Area

We cover Wednesbury, parts of West Bromwich, parts of Tipton and parts of Darlaston. New patients are advised to call into the surgery and check whether they would fall into our catchment area. Please see our boundary map for more details.

Removal of Patients from GP's Lists

We adopt the Royal College of General Practitioners guidelines on the removal of patients and we will not hesitate to remove patients who:

• are violent or abusive (incl. racist abuse) to any Practice member.
• use or condone threatening or violent behaviour.
• cause damage to or steal from Practices premises/staff/patients.
• obtain drugs and/or medical services fraudulently

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages

English	Urdu
Albanian	Hindi
Arabic	Lithuanian
Bulgarian	Polish
Chinese (Cantonese)	Portuguese
Chinese (Mandarin)	Spanish
Russian	French
Turkish	Punjabi
Gujerati	Somali
Croatian	Bengali

Our surgery is accessible to patients using a wheelchair. We also have one parking space outside our practice which is reserved for patients displaying a disabled sticker.

We can arrange interpretation and translation services in person or by phone for patients who do not speak English, or if you need someone at your appointment that can do British Sign Language (BSL). Please let us know if you need this service when booking an appointment.

 Download our detailed boundary map